Accept Work Order

Explanation

This activity is used to accept a work order that has been assigned to you.

Prerequisites

• The work order should exist on the mobile device running IFS Mobile Work Order.
• If surveys are to be used in the work order flow, the work order integration should be defined for the survey in IFS Human Resources.

System Effects

• The work order is accepted and the work can commence.
• A journal entry is created on the mobile work order for the status change.

Window

The mobile device on which IFS Mobile Work Order is installed.

Related Window Descriptions

Refer the help for IFS Mobile Work Order on your device.

Procedure

1. On the Home Screen, tap Work Orders.
2. Tap on the the work order you wish to accept and then tap Accept.

    Note: If you have set up a work order survey to appear at this stage of the work flow, the survey will be opened. Respond to the survey and click Save.

3. Observe the status of the work order is changed to Accepted.